FAQ

Our Frames

We offer two types of frames in 2 different sections of our site:

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1) Genuine Vintage and Antique frames; these frames date back as old as 200 years and as recent as the early 2000s.

2) Retro Glasses; These are modern-day frames manufactured these past few years, made in vintage style or resembling frames from earlier times.

Shipping

Domestic Shipping: We offer free domestic shipping on all orders shipped within the USA. Shipping within the US is via USPS First Class Mail and takes 2-5 business days to arrive.

International Shipping: We offer 2 methods for International shipping:

1) USPS Globalpost: $20 per order. Shipping generally takes 3-6 weeks.

2) UPS International. The shipping cost is $50 per order. Shipping with UPS International generally takes between 3-7 business days.

Please Note: Some countries charge an import tax on eyeglass frames. We are not responsible for VAT/customs fees or customs broker fees.

Returns

Frames: All frames from Eyeglasseswarehouse.com can be returned for a refund, provided they are returned to us within 30 days of the original order date. Please contact us to let us know to expect your return.

Lenses: Prescription lenses are from a 3rd party lab and are non-refundable.

We provide free return shipping for all returns. Click here to start a return.

Location

Our company is located in NYC. We do not have a brick-and-mortar location or a place to try on frames.